Jaguar’s thermal equipment is known world wide for its long-term reliability.  This is due, in no small part, to the excellence of our service and support teams.  With decades of combined experience these teams can tackle any equipment or process issue facing manufacturers today.
Available Jaguar support services:

  • Installation assistance
  • System relocation support
  • Formalized Operator, Maintenance and Software Training
  • Emergency on-site repair
  • PM contracts for quarterly and annual PM
  • Extensions of warranty
  • Calibrations – traceable to ANSI/NCSL standards
  • Upgrades – hardware and/or software for process improvements
  • Application engineering support
  • Web base parts locator program

Jaguar provides world-class service and customer support in over 30 countries around the globe.

  • 24/7 worldwide customer support
  • Manufacturing and Engineering in the US and China
  • Process Applications Laboratories in the US and China
  • Multiple global training locations
  • Customer education is a top priority at Jaguar. No matter where you are in the world, we can provide training programs for equipment operators, technicians and engineers for any products. With regional training locations and PBET certified instructors in the US, Europe and Asia, we can provide a comprehensive training program suited to your needs. Classroom courses on Operation and Maintenance, Software and System Calibration are scheduled on a regular basis and custom training can be arranged.

Interested in attending a training class at Jaguar or setting one up at your site? Call customer service at 86-755-23316315 or email




  • Get the right parts specific to your model and configuration
  • Identify common spares kits to avoid costly downtime
  • Maintain your original Jaguar warranty by using certified BTU parts
  • Jaguar warranties the parts it sells for 90 days regardless of system age
  • Coordination of Jaguar’s field service team for installation and support where needed
  • Multiple payment and delivery options
  • Use the Parts Locator program to easily identify replacement parts for Jaguar’s Pyramax reflow ovens

With the right maintenance and repair, Jaguar systems will run for a very long time. Let our support team assist to give your system the longest life possible.

Jaguar’s Parts Sales Team is available to identify and deliver parts for all Jaguar systems including the list below.  Older systems are supported on a best effort basis.

Jaguar's Parts Team can also identify upgrade kits that can lower operating costs or increase productivity.